Returns & Exchanges

RETURN POLICY

We hope you are completely satisfied with your order. In the event that any of our items do not meet your expectations, please return it in its original condition (unused and with all hang tags in place) to receive a full refund in store credit.  All requests must be made within 30 days of receipt of the order. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To complete your return, we require a receipt or proof of purchase.

Shipping is non-refundable, except in cases where we have made an error. If we ship you an item that is damaged, please notify us within 7 business days upon receipt. We will ask that you provide a picture of the damage.

All refunds will be issued in store credit.

The following items are final sale items and are non-refundable:

  • Gift cards
  • Swimwear
  • Sale & clearance markdowns
  • Tights & leggings
  • Worn or damaged clothing

 

EXCHANGE POLICY

We are unable to offer exchanges as we are a small boutique and have small depth of inventory.  Our items often move quickly.  If you are interested in exchanging the item let us know when you make your return request.  If we have the item you're looking for in stock we will gladly hold it for you. 

Additional Questions? Contact us at info@plusbklyn.com or 718.383.3700

 

SHIPPING

To return your product, you should mail your product to: 455 Graham Avenue Brooklyn New York US 11222. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable..

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.